VIC IT Partners

Our IT Partners have been selected on account of their experience in providing computer hardware, networks and communication
environments on which LEAP software works well.
They also provide LEAP clients with ongoing technical support.
IT Partners are provided with access to technical materials and information that is not generally available and receive
high level technical training and support directly from LEAP.
National Help Desk staff work closely with these companies to ensure swift resolution of any technical issues. The LEAP
IT Partner Program is a referral service only. There is no legal relationship in the nature of a "partnership" between the parties.
Whilst every effort is undertaken to ensure the appropriateness of the IT Partner to participate in this scheme, LEAP does
not endorse nor guarantee the goods and services offered by LEAP IT Partners. LEAP shall not be responsible for any loss,
liability, harm, damage or expense that a consumer may suffer, incurr or sustain arising out of the purchase or use of the
goods and services.

Red Rain (Melbourne, VIC)
Red Rain is a specialist consultancy that provides a range of support services to Law Firms and Patent Attorneys. With a
strong background in Legal Information Technology our consultants have areas of expertise in the following areas:
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ICT Support solutions including Network Maintenance, Software Upgrade support and pro-active managed services;
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Consulting Services with particular skills in Legal Practice Management systems, Business Process Management and Operational Reviews;
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Software development and Integration services, and
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Management Consultancy services.
Red Rain is able to offer and advise for an all-in-one solution to assist your firm turn technology into profit.
For more information or to talk to a consultant, please phone (03) 9869 7103 or visit
www.RedRainCorp.com.

ACE IT (Melbourne, VIC)
Associated Computer Engineers (Melbourne, VIC)
Associated Computer Engineers (ACEIT) is a Melbourne based IT company specializing in:
Trading Hours:
8am - 8pm Monday to Friday
The staff at ACEIT is knowledgeable; services orientated and have vast experience in the IT industry. They have the drive, determination and passion for their work – this sets ACEIT apart from our competitors. We strive for excellence and success in everything we do, we lead the way into new technologies and we have a commitment to maintaining strong relationships with our clients.
No matter what I.T. solution you are looking for, we have the expertise to advise and implement the best possible solutions tailored to your individual needs.
Embrace New Technologies, Know How, Competitiveness (WE ARE ACEIT)
Call us on 1300 022 348, or email us at info@aceit.net.au to see what we can do for you.

Itro (Richmond, VIC)
Itro is a Microsoft Small Business Specialist, Gold Certified Microsoft Partner and a proven legal IT provider. Through partnership with LEAP Legal Itro can simplify your IT by
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Connecting your firm to LEAP’S top level software management solutions
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Implementing a maintenance plan to improve the overall performance and integrity of your database
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Providing an automated service to update legal forms and remove old files out of business hours, minimising network downtime
Our qualified engineers understand how LEAP works and will provide legal firms with responsive IT support using plain English.
For more information please visit our website www.itro.com.au or please call 1300 10 3000.
Miser Hosted Solutions (Sydney)
Miser specialises in providing LEAP and Microsoft products as hosted solutions to small law firms.
With the new dynamics and complexities of running a law firm many small law firms increasing prefer to focus on practice development and fee generation rather than technology issues.
Miser is proud to be exclusively authorised by LEAP to provide LEAP software on a fully hosted model. Miser has developed a clear understanding of its delivery requirements in the new model offered.
Miser provides you access to our disk space in a secure environment together with the necessary high speed private network connections to your office(s).
The result is a situation where your firm never again has to worry about IT technical issues or purchase costly Servers and licences again. A comprehensive back up and business continuity plan forms part of our delivery all with full virus protection. You retain your current desktops and printers and update these devices every 5-7 years with generational changes.
We offer a User Pays Model of the infrastructure for LEAP with desk top support and a “no blame position” with hardware versus software concerns.
We have been delivering this solution for more than 18 months to LEAP clients and the early adopters of the hosted solution are available to report their positive experiences.
Major improvements have been in reduction of labour costs of expensive internal people who have become fee earners instead, as well as greater uptime of their I.T. systems. Incremental changes in new Microsoft or LEAP upgrades are handled in the background. We offer considerable legal expertise in the market place with complementary services. Our principal aim is to be a good business partner to the firm.
Please call us and discuss this exciting option and compare the old delivery with the new way forward for law firms in their use of technology.
For more information on Miser, visit our website www.miser.com.au or please call (02) 9936 1680.